Welcome to The Fashion Loft! We are committed to delivering your orders quickly, securely, and with the care you deserve. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
• During sales, holidays, or new collection launches, processing times may be slightly longer.

Shipping Times

Estimated delivery times are:

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days (where available)
• International Shipping: 7–21 business days, depending on the destination and customs processing.

Please note that delivery times are estimates and may vary due to weather, carrier delays, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location, package weight, and selected shipping method.

Free Standard Shipping is available on qualifying orders. Any applicable minimum purchase amount will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

International Orders

Customers are responsible for any customs duties, import taxes, or other fees imposed by their country's customs authorities. These charges are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. The Fashion Loft is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact us. We will work with the shipping carrier to help locate your order and provide updates throughout the process.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item(s) and packaging so we can assist you as quickly as possible.

Multiple Shipments

In some cases, orders containing multiple items may be shipped separately to ensure faster delivery. If this happens, you will receive tracking information for each shipment.